You guys need to start adding negative Stars too because one star is way overrated for this place. As well as the guy is rude sweaty just some standard young punk but this still hospitality here and the place was very dirty an honest review I would say do not come here.. I'm usually very fair with rating places this was horrible

I wish good health to anyone planning to stay at this hotel, because the rooms are completely unhygienic; the undersides of the beds are entirely covered in dust and grime, making it difficult to breathe. The floors are filthy, the service is poor, the man at the reception is rude, and the towels are dirty. This is the worst hotel I have ever stayed in—the worst experience of my life.

Very rude @ front desk , room was disgusting had to switch rooms because ac did not work in the first one, the second given water leaking in bathroom from somewhere. Stay was due to house fire and had someone trying to help and pay for a week for us and front desk was beyond rude and talking cybersecurity, which makes no sense . Will be checking out and never staying again . The guy at front desk acting as if this hotel was 5 star hotel. Meanwhile the place smells like an ashtray and the floors are extremely dirty !! Would never recommend this dive to anyone !

My recent stay at Quality Inn was extremely disappointing and stressful. I booked a smoking room, yet I was later accused of causing damage based solely on evidence of smoke—something that should be expected given the room type. During my stay, I also experienced a plumbing issue that was not handled appropriately. Instead of resolving the problem, I was offered a plunger and left to deal with it myself. When I raised concerns about the situation, the response from staff escalated unnecessarily, to the point where I felt uncomfortable and chose to leave the property. Overall, the lack of professionalism, poor customer service, and failure to properly address basic guest concerns made this a very negative experience. I would not recommend this location to others and strongly suggest better staff training and clearer handling of guest issues.

Stayed for 4 nights, meanwhile the housekeeper never came to my room and asked if I needed toilet paper/towels/wash clothes. Then the fire alarm kept going off and they said that they were just testing it but it went off for about an hour.the breakfast was ok just coffee toast apples cereal and waffles. I guess you really get what you pay for. Now the bathroom in the lobby was horrible. There were holes in the baseboards of the bathroom and then ceiling was discolored from water damage.

Room was good and clean. Beds were comfortable. Breakfast was not good. Waffles, bread. And cereal. And coffee. My grand daughter had nothing to drink. They claim full Breakfast and fell very short on delivery.

I went to pay for my room asked about the 250 deposit if they charged it. I was told that if I ask they charge I am not allowed to ask just sign. I said but I just want to know I understand but and was interrupted told we can charge or not charge you ask questions then we charge. This kept going on they were rude my fiance came on and told him he was being rude. The service provider told us to leave refused service. I just wanted toale aire if there was actually going to be hold on credit card for 250 was all. I had every right to ask. Will never go back. Stayed previously it was fine not this time.

Extremely unacceptable stay. This property failed to provide basic hotel amenities. I was given five different rooms due to multiple issues, including non-functioning key cards, broken thermostats despite 20°F weather, inoperative TVs, and lighting failures. Most importantly, there was NO HOT WATER. After discovering only lukewarm water late in the evening, I reported it to the front desk. Staff attempted to resolve the issue unsuccessfully. A hotel charging guests without providing hot water is unacceptable. Additionally, vending machines were non-functional. This stay was an emergency stop due to road issues, and choosing this hotel over others in the Binghamton area was a serious mistake. I was forced to drink sink water because of the vending machine issue. I am requesting a refund for the remainder of my stay as of December 28, 2025. This was the worst hotel experience I have had, and I would not recommend this property until it is DEEP cleaned, and SEVERELY renovated.

This hotel appears to be an old apartment building that is rundown. The "gym" is at best a subpar home gym. The hot water ran out as soon as I got in the shower. The breakfast is prepackaged gas station items and the hotel is in disrepair including terrible plumbing.

I was hung up on twice when asking if I could cancel my reservation. They called me hours later, I missed the call, I called back and told the man that answered that I just missed a call from them and that earlier someone hung up on me. He hung up! I call back again and ask why he hung up on me and he stated because if somebody else there has hung up on me, then he will as well because they feel as though I am confusing them. Um, WHAT?!?! He did finally transfer me to the manager (the same man that hung up on me earlier), and he asked if he had my permission to cancel the reservation, I said yes, he said it was done. What HORRIBLE CUSTOMER SERVICE! Because English is not their first language, they feel like you are trying to confuse them when you speak to them. I was polite and calm, but that clearly doesn’t matter. I will tell everyone I know to stay away from this hotel!